Frequently Asked Questions For
Home Delivered Meals

How do I apply for Meals on Wheels?

You, a family member or a professional caregiver may apply by telephone by calling the Main office at (530) 662-7035. The application process takes approximately 15 minutes. The intake person will be asking for information such as name, address, phone number, health status, etc. Certain information is required by the State of California. All information is kept confidential.

Our Home Delivery Coordinator will visit you, in your home, within 10 days of the start of meals and again every 90 days with a visit or call to update your file, re-assess your eligibility and assist you with referrals for other services you may need.

What kind of meals are served?

Our meals provide 1/3 of the Recommended Dietary Allowance for Adults (RDA). They are considered a "regular" diet. We are not able to offer any special diet meals. Nutritious menus are planned with your health in mind, by a registered dietitian. Meals are low in fat and prepared with no added salt. All meals are carefully monitored for food safety and nutrition standards.

Food is served hot and ready to eat in a reusable container. The meal should be eaten as soon as it is delivered, as this is when it is at its nutritional best. If needed, meals can be safely reheated up to 280 degrees in a microwave or conventional oven without destroying important nutrients. NO toaster oven or stovetop.

Containers need to be cleaned and returned to the volunteer driver the next meal day. Trays MUST be returned every day or we won't have enough trays to serve your next meal. Trays cost $14.00 to replace. You may receive your meal in an aluminum container. This container is for one time use only. NO microwave re-heating.

When are my meals delivered?

Volunteer drivers deliver the meals Monday through Friday, between 11:00 A.M. and 12:30 P.M., except holidays when a frozen meal is offered. Your volunteer driver delivers a monthly menu to you.

What if I can't be home during the delivery time?

We cannot leave a meal for you if you are not home. Part of our mission is to see each of our participants at each delivery. We want to confirm that you are safe on a daily basis. We also do not want to risk food-borne illness by leaving meals out without knowing when they will be refrigerated or consumed.

 If you have a medical or other appointment during delivery time, call the office a day in advance (530) 662-7035 or your local Senior/Community Center to either cancel the meal, or to make other arrangements for delivery.

Can I suspend service for a couple of days without being canceled from the program?

Yes. If you need to cancel your meals for an extended time; i.e family visiting, hospital stay, etc., we request a 2 day notification, if possible.  We also request a 2 day notification to resume meals. A person may suspend service for up to 15 business days without being canceled from the program. Longer suspension periods will mean that you have to re-apply to begin services again. Extenuating circumstances, including extended hospital or convalescent stays, are considered on a case by case basis. Also, call if you change your phone number or address.

Is there a meal cost and how do I pay?

Our meals cost $7.30 to prepare. The suggested donation is $2.50 per meal. However, no one will be denied a meal, or a place in the program if unable to donate.

You can donate by cash or check made payable to Elderly Nutrition Program (ENP). You can mail your check to: Elderly Nutrition Program 40 N. East Street, Suite C, Woodland. CA 95776 or give the check (or cash) to the volunteer driver.

Donation envelopes are provided for confidentiality and available upon request.

Still Have Questions?

You can e-mail us at info@elderlynutrition.org or Call us at: (530) 662-7035

Frequently Asked Questions For
Congregate Nutrition Program 

How do I sign up for a meal?

You may call the center of your choice and make a reservation or call the Main Office at (530) 662-7035. Reservations are required 24 hours in advance or by 12:00 on the day before you would like a meal. Upon arrival at the site on the day of your reservation, you will be asked to fill out a questionnaire for information such as name, address, phone number, health status, etc. Certain information is required by the State of California. All information is kept confidential. Each day you eat a meal, you will be required to sign in on an attendance sheet. These help us to get reimbursement from our government contracts.

What kind of meals are served?

Our meals provide 1/3 of the Recommended Dietary Allowance for Adults (RDA). They are considered a "regular" diet. We are not able to offer any special diet meals. Nutritious menus are planned with your health in mind, by a registered dietitian. Meals are low in fat and prepared with no added salt. All meals are carefully monitored for food safety and nutrition standards. Monthly menus are available at the sites.

When are meals served?

Meal service varies from site to site but generally ranges from 11:15 a.m. to 12:00 p.m., Monday through Friday. Since other activities are available at sites, seniors are encouraged to come earlier than meal serving time.

Is there a meal cost and how do I pay?

Our meals cost $7.30 to prepare. The suggested donation is $2.50 per meal. However, no one will be denied a meal, or a place in the program if unable to donate.

You can donate by cash or check made payable to Elderly Nutrition Program (ENP). Most seniors pay by the day or week. A donation box is available at the sign in table. You can also mail your check to: Elderly Nutrition Program 40 N. East Street, Suite C Woodland. CA 95776.

Donation envelopes are provided for confidentiality and available upon request.

Can I volunteer at the site?

Yes. There are a number of volunteer opportunities at each site for seniors to experience. Site Managers are available at each site to discuss these opportunities.

Still Have Questions?
You can e-mail us at info@elderlynutrition.org or Call us at: (530) 662-7035